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0208 807 0622
info@mcadom.co.uk
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Last updated: 26th October 2023
Introduction
Welcome to our website. This page (our “terms of use”) and the documents referred to in it, together with our Privacy Policy and Cookie Policy and the documents referred to in them (the “agreement”), tells you the terms on which you may make use of this site. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. If you are using our site on behalf of your organisation, by using our site you are also indicating that you accept this agreement and agree to abide by its terms on behalf of your organisation (and references to “you” will be deemed to include your organisation). If you disagree with any part of these terms and conditions, please do not use our website.
If you have any questions about any aspect of this policy you can contact us using the information provided below or by emailing us at info@mcadom.co.uk.
Information About Us
Our site is available through the web, iOS and Android, owned and operated by Mishellis Properties Ltd, trading as MCA Care Homes, (“we”, “our”, “us”). We are registered in England and Wales under company number 04345705, and have our registered office atc/o Michael Filiou Ltd, Salisbury House, 81 High Street, Potters Bar, Herts EN6 5AS.
Our Site Changes Regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
Reliance on Posted Information
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Intellectual property
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, text, images, charts, graphs, graphics and other materials. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Additional services
Additional terms and conditions may apply to some of our specific Services. Where this is the case, you will always be given the opportunity to review and accept the terms before processing with the Service in question.
Our Liability
Whilst we take every reasonable precaution and care in relation to our site and our Services, the material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. We accept no liability under or in connection with this agreement (whether such liability arises in contract, tort (including negligence) or otherwise).
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contribution as well as to its whole.
waste of management or office time, (for each of (i) – (v) above, whether directly or directly occurring); or for any indirect or consequential loss or damage of any kind however arising.
Indemnity
You agree to indemnify and hold us and our subsidiaries and affiliates, and our and their officers, directors, agents, co-branders or other partners, and employees, harmless from any losses, damages, costs, expenses (including reasonable legal fees), sums agreed to in settlement and other liabilities, arising out of any claim, demand, allegation or proceeding brought by any third party due to or arising out of your use of the website, our Services, or the Software; your breach of this agreement; or your violation of any rights of another person or entity.
Complaints
If you have a complaint about the Services, please tell us using the contact details set out, so that we can investigate the circumstances for you. We will aim to deal quickly and fairly with any complaints you have about the Services in accordance with our obligations under applicable law
Contact us
If you have any questions, or wish to exercise any of your rights, then please email us at info@mcadom.co.uk.
Last updated: 26th October 2023
Introduction
Mishellis Properties Ltd, trading as MCA Care Homes (“MCA Care Homes”, “we”, “our”) are committed to protecting the privacy and security of the personal data we collect about customers and users of our services (“you/your”).
The purpose of this privacy notice is to explain what personal data we may come to hold as part of the normal course of doing business. It sets out how we will use and share that personal information. Please read this privacy notice carefully as it provides important information about how we handle your personal information and your rights. It is important that you revisit this privacy notice regularly as we may update this notice (and any supplemental privacy notice) from time to time to reflect how we deliver our services.
If you have any questions about any aspect of this privacy notice you can contact us using the information provided below or by emailing us at info@mcadom.co.uk.
Personal data we collect
We collect, use and are responsible for certain personal data about you. When we do so, we are subject to the UK General Data Protection Regulation (“UK GDPR”). Under the terms of the regulation, we are defined as a ‘data controller’ of your personal information. Your data may be collected directly from you, or from a company of which you are an employee (e.g. in the normal course of business when multiple email addresses are included on the same email chain), or indirectly via a third party (in the same way.)
The personal data we may collect includes (but is not limited to):
When you request any of our goods, services, or other information
Your contact details including name, organisation, email, telephone number and address
Your contact details including name and email address if you are a subscriber to the newsletter
Business details, bank and financial details, communication and correspondence
Information generated by the work, service or relationship we may have with you
Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback
When you communicate with us through email, telephone and written correspondence.
When you interact with us at events such as conferences
Information gathered by the use of cookies in your web browser and similar technologies such as your IP address and geographical location;
We hold and process your information in a way which might reasonably be expected as part of running our business. This is known as a ‘legitimate interest’ and is the ‘lawful basis’ for any activities we undertake with your data. The exception to this is for subscribers to our blog articles, whose personal data is held based on the consent they provide at the time of sign-up.
How we use your personal data
We will only use your personal information when the law allows us to. Personal information may be used in the following ways:
To manage our relationship with you either as a part of a contract or where we believe we have a legitimate interest to do so
To send you informative content via email
For internal record keeping
To respond to queries, complaints or engagement on social media
To periodically send you promotional emails about new products, special offers or other information which we think you may find interesting (where we have a legitimate interest)
To analyse data about web page traffic and improve our website in order to tailor it to customer needs
Where personal data is processed because it is necessary for the performance of a contract to which you are a party, we will be unable to provide our services without the required information.
Sharing your data
We may also share some of your personal information with the following third-parties: service providers, suppliers or freelancers that have been commissioned in order to carry out our research and to run our business.
We know how important data security is and we will treat your data with the utmost care and take all appropriate steps to protect it. Your data is handled securely and treated in accordance with law. We have policies in place with the above mentioned third-parties to protect your privacy and keep your information safe:
Only the necessary information needed will be provided to perform specific services
Your information will only be used for the exact purposes as specified in contracts
Your privacy will be respected and protected at all times
Your information may be transferred and stored in countries outside the European Economic Area (EEA), including some that may not have laws that provide the same level of protection of personal information. If your personal information is transferred or accessed outside of the EEA, we require that appropriate safeguards are in place.
How long we keep your data
We will retain your personal data for as long as is necessary for the purpose for which it was collected. At the end of the retention period, your personal data will be securely deleted or anonymised. The length of the retention period can be up to 7 years dependent on the purpose for which it was collected.
Third party website
Our website may contain hyperlinks to websites owned and operated by third parties. These third party websites have privacy notices separate from our own, so we would strongly suggest that you review them separately before submitting your data. We have no control over, and are not responsible for this third party’s collection, use, and disclosure of your personal information.
Contact us
If you have any questions, or wish to exercise any of your rights, then please email us at info@mcadom.co.uk.
Last updated: 26th October 2023
Our use of Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
We use persistent cookies for site analytics, performance and marketing. We use analytics to understand how the site is being used in order to improve the user experience. User data is all anonymous.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:
Contact us
If you have any questions, or wish to exercise any of your rights, then please email us at info@mcadom.co.uk.
